Support

Need help with Stillpoint? We're a small team and answer every message ourselves, usually within two business days.

Contact support

Email support@pushifystudio.com and include:

• what you were trying to do and what happened instead,
• your device model and operating system version,
• the app version (shown in the app's settings or on the store listing).

Screenshots or a short screen recording help a lot.

Common questions

I found a bug. What should I do?

First make sure you have the latest version from the App Store or Google Play, then restart the app. If the problem is still there, email us with the details above and we'll look into it.

How do I restore a purchase?

If Stillpoint offers purchases, open its settings and tap Restore purchases. Use the same Apple ID or Google account you bought it with.

How do I cancel a subscription?

Subscriptions are managed by the store. On iPhone, open Settings → your name → Subscriptions. On Android, open Google Play → Profile → Payments & subscriptions → Subscriptions.

How do I delete my data?

Data you create in Stillpoint is stored on your device and is removed when you delete the app. To have support emails or any other information we hold deleted, write to support@pushifystudio.com.

Can I suggest a feature?

Please do. We read every suggestion, and popular requests shape what we build next.

Privacy

Read the Stillpoint privacy policy.